Once your order is processed and shipped, you can track its status using the tracking link provided below. Delivery typically takes around 5 to 9 business days, depending on your location. Please visit https://jewelsmars.shiprocket.co/tracking/ to track your order and stay updated on its progress. If you have any further questions or concerns regarding your order, feel free to reach out to our customer support team for assistance.
How can I contact your customer service?
You can reach our customer support team by calling us at 9643196811 during our business hours, which are Monday to Friday, 11:00 AM to 6:00 PM. Alternatively, you can email us at wecare@jewelsmars.com. We're always available to assist you with any inquiries or concerns you may have.
Do you offer refunds or exchanges?
Yes, we strive to ensure your satisfaction with every purchase from Jewelsmars. If for any reason you're not completely satisfied with your order, we offer both refunds and exchanges within 7 days. Please refer to our return policy page by clicking here for more detailed information on how to initiate a return or exchange. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. We're here to help!
Are Jewelsmars jewellery pieces suitable for sensitive skin?
Yes, our jewellery pieces are crafted with high-quality materials that are hypoallergenic and suitable for sensitive skin. We understand the importance of comfort and safety, which is why we prioritize using materials that minimize the risk of irritation or allergic reactions. Additionally, our products undergo rigorous quality control measures to ensure they meet the highest standards. If you have specific concerns about allergies or sensitivities, please feel free to reach out to our customer support team for further assistance. We're here to help you find the perfect jewellery pieces for your needs!
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